Order and Shipping Confirmation
Once your order has been successfully placed or payment has been made and received, you will receive an email confirmation. The email will include your order number and shipping method which will depend on your location.
Ensure your shipping address is correct as we will not be able to redirect goods once they are en route to you.
Average delivery time is 24 hours. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. Please note that large orders may take up to 2 business days to arrive no matter what shipment method is chosen.
This is due to the sensitivity involved in shipping such items to certain states.
Moreover, in some cases, your order may arrive in multiple shipments (i.e., in the case of pre-order, backorder or the sensitivity of the product involved).
We currently distribute in Australia, United States (UK), and United Kingdom (UK) addresses including other U.S and UK Territories.
NOTE: We do not ship to PO Boxes/APO/FPO addresses.
We now ship to France, Germany, Belgium, Netherlands, Spain and Italy and we are working on expanding to other countries soon.
NOTE: Not all items can ship directly to all countries. This does not mean your package will not arrive, it simply means the package might take a longer time to arrive.
Standard shipping (1 to 2 business day transit) on all orders less than $650 before shipping is USD 25.
Express shipping (24 – 36 hours delivery) is $50.
Orders placed on weekdays before 2:00 P.M. (GMT) will ship same day. Orders placed after 2:00 P.M. or on weekends or holidays will ship the following business day. Drop offs are only available to shipping addresses within Australia.
For large orders, processing may take up to 2 business days after the order is placed for standard shipping.
Get free shipping when you spend $750+.
Other discounts and bonuses will be added on Purchases above $999.
United Kingdom (UK)
Standard International: 1 day transit in the UK and 1 to 2 business days for Europe.
NOTE: Order processing may take up to 2 business days after the order is placed for standard shipping.